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Contact Us

To Order by Phone

Phone: 855-972-0504 (Toll-Free)
Monday – Friday, 6:00 am to 11:00 pm ET
Saturday – Sunday, 8:00 pm to 7:00 pm PT

Online Store Inquiries

Do you have a question or comment about an online order you have placed?

Email: (Please include your order # if applicable)

Phone: 855-972-0504 (Toll-Free)
Monday – Friday, 7:00 am to 9:00 pm ET
Saturday – Sunday, 12:00 pm to 8:00 pm PT

If you’d like to check our help page first, click here.

Product & Other Non-Store Inquiries

For questions unrelated to the Online Store, you may contact Lotus Foods directly:


Phone: 510-525-3137